NORRISTOWN PA – Western Montgomery County residents and others were urged this week on social media to register for “Smart911,” a new emergency preparedness program introduced Friday (Sept. 22, 2017) by county commissioners, with which residents can voluntarily “provide information they want first responders to have” in the event of an urgent medical, accident, household crime, or similar need.
Users register for the service online, here, and complete a questionnaire offering as much, or as little, information as desired. Then, if a 9-1-1 call is received from the phone number associated with the profile, that information will automatically display to the call taker.
People can identify members of their household, and include a description and upload a recent photo that would be helpful if a family member goes missing. The photo and description can immediately be forwarded to police officers in the field and may expedite a search. In case of fire, knowing how many people and pets live at a location – and whether any of them have mobility issues or medical concerns – can help firefighters during their response.
Smart911 profile information is stored within a private, secure national database and is accessible only triggered by a 9-1-1 call.
“Smart911 is one of many resources we are using to improve the safety of our residents, according to commissioners’ Chairman Dr. Val Arkoosh. “Information is a powerful tool in any emergency, and equipping first responders with that tool can help save lives,” she said.
Photo from Google Images